{"id":27,"date":"2019-08-31T20:48:19","date_gmt":"2019-08-31T18:48:19","guid":{"rendered":"http:\/\/partner-parts.com\/?page_id=27"},"modified":"2025-12-05T23:06:51","modified_gmt":"2025-12-05T22:06:51","slug":"reklamacje","status":"publish","type":"page","link":"https:\/\/partner-parts.com\/en\/strefa-dealera\/reklamacje\/","title":{"rendered":"Complaints"},"content":{"rendered":"<div id=\"pl-27\"  class=\"panel-layout\" ><div id=\"pg-27-0\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-27-0\" data-stretch-type=\"full\" ><div id=\"pgc-27-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-27-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h1 style=\"text-align: center; margin-bottom: 0;\">Complaints<\/h1>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-27-1\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-27-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-27-1-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"1\" ><div class=\"panel-widget-style panel-widget-style-for-27-1-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t><h3 class=\"widget-title\">Terms and conditions of complaints<\/h3>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<ol>\n<li style=\"margin-bottom: 10px;\">QUALITY COMPLAINTS\n<ul>\n<li>Complaints should be submitted by e-mail to <a href=\"mailto:claims@partner-parts.pl\">claims@partner-parts.pl<\/a> with a detailed description, the copy of the invoice and a photographs of the damage.<\/li>\n<li>If the required document are not submitted, the complaint will not be processed.<\/li>\n<li>If the complaint requires sending the damaged product over for an expertise, the buyer shall cover shipping costs.<\/li>\n<\/ul>\n<\/li>\n<li style=\"margin-bottom: 10px;\">DELIVERY COMPLAINTS\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>If you receive a delivery inconsistent with your order, please contact us by e-mail at <a href=\"mailto:claims@partner-parts.pl\">claims@partner-parts.pl<\/a><\/li>\n<li>Confirmed lacking items will be corrected with a credit note.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li style=\"margin-bottom: 10px;\">RETURNS\n<ul>\n<li>Special order product cannot be returned.<\/li>\n<li>Product return is possible if:\n<ul>\n<li>product is returned within 14 from the delivery of the parcel<\/li>\n<li>product is new, without traces of use or damage<\/li>\n<li>product has original and undamaged packaging<\/li>\n<\/ul>\n<\/li>\n<li>Please, notify us about the returned product by e-mailing us at <a href=\"mailto:claims@partner-parts.pl\">claims@partner-parts.pl<\/a><\/li>\n<li>Product is returned at Customer\u2019s own expense.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pgc-27-1-1\"  class=\"panel-grid-cell\" ><div id=\"panel-27-1-1-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"2\" ><div class=\"panel-widget-style panel-widget-style-for-27-1-1-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t><h3 class=\"widget-title\">COMPLAINTS PROTOCOL<\/h3>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t*The condition for considering the complaint is to include a copy of the sales document.\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f241-o1\" lang=\"pl-PL\" dir=\"ltr\" data-wpcf7-id=\"241\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/27#wpcf7-f241-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formularz kontaktowy\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"241\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.4\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pl_PL\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f241-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:241,&quot;conditions&quot;:[],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false}}\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"data-zlozenia\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Date of filing of the complaint \u2013 dd.mm.rrrr\" value=\"\" type=\"text\" name=\"data-zlozenia\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Nazwa\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Buyer&#039;s name\" value=\"\" type=\"text\" name=\"Nazwa\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail address\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"NIP\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"VAT Number\" value=\"\" type=\"text\" name=\"NIP\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Adres\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Address\" value=\"\" type=\"text\" name=\"Adres\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"data-zakupu\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Date of purchase \u2013 dd.mm.rrrr\" value=\"\" type=\"text\" name=\"data-zakupu\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Towar\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"The exact description of the goods (name, no. Catalog, producer)\" name=\"Towar\"><\/textarea><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Wada\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"The exact description of the claimed defect\" name=\"Wada\"><\/textarea><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"upload-file-180\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-drag-n-drop-file d-none\" aria-invalid=\"false\" type=\"file\" multiple=\"multiple\" data-name=\"upload-file-180\" data-type=\"jpg|pdf|jpeg|mp4|mpeg\" data-max=\"10\" data-id=\"241\" data-version=\"free version 1.3.9.2\" accept=\".jpg, .pdf, .jpeg, .mp4, .mpeg\" \/><\/span>\n<\/p>\n<p style=\"margin-bottom:0px;\"><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Complaints QUALITY COMPLAINTS Complaints should be submitted by e-mail to claims@partner-parts.pl with a detailed description, the copy of the invoice and a photographs of the damage. If the required document are not submitted, the complaint will not be processed. If the complaint requires sending the damaged product over for an expertise, the buyer shall cover [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":23,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title.php","meta":{"footnotes":""},"class_list":["post-27","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/partner-parts.com\/en\/wp-json\/wp\/v2\/pages\/27","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/partner-parts.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/partner-parts.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/partner-parts.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/partner-parts.com\/en\/wp-json\/wp\/v2\/comments?post=27"}],"version-history":[{"count":21,"href":"https:\/\/partner-parts.com\/en\/wp-json\/wp\/v2\/pages\/27\/revisions"}],"predecessor-version":[{"id":678,"href":"https:\/\/partner-parts.com\/en\/wp-json\/wp\/v2\/pages\/27\/revisions\/678"}],"up":[{"embeddable":true,"href":"https:\/\/partner-parts.com\/en\/wp-json\/wp\/v2\/pages\/23"}],"wp:attachment":[{"href":"https:\/\/partner-parts.com\/en\/wp-json\/wp\/v2\/media?parent=27"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}